Shipping policy

Shipping Policy
Thank you for shopping with Bondi Blooms. We aim to process and dispatch all orders as quickly and safely as possible.

Processing Times

  • Orders are processed within 1–2 business days.

  • During peak periods, processing may take slightly longer.

  • You will receive a tracking notification once your order has been shipped.

Shipping Rates

  • Australia-wide flat rate shipping: $10 (you can confirm your final amount).

  • Free shipping thresholds (if any) will be displayed at checkout.

Delivery Timeframes

Our products ship from Australia. Estimated delivery times:

  • Standard Shipping: 2–8 business days (depending on location)

  • Express Shipping: 1–4 business days

Delivery delays may occur due to courier backlogs, public holidays, or external factors outside our control.

International Shipping

If offered, international shipping rates and timeframes will appear at checkout. Additional duties, taxes, or border fees may apply and are the responsibility of the customer.

Order Issues & Damages

Please inspect your parcel upon delivery.
If your product arrives damaged, leaking, faulty, or incorrect, contact us within 7 days at hello@bondi-blooms.com.au with your order number and photos.
We will replace or refund faulty or damaged products at no cost to you.

Incorrect Address

Customers are responsible for ensuring shipping details are correct at checkout. Orders returned due to incorrect address may incur re-shipping fees.

Lost or Delayed Parcels

If your tracking shows unusual delays, please reach out — we will assist in locating your parcel and lodging an investigation with the courier.