Contact Us - Bondi Blooms

We’re Here to Help

If you have any questions about your order, fragrances, or store policies, our team is here to support you. Please reach out using the form below or via email — we respond as quickly as possible.

📧 Email Support

hello@bondiblooms.com.au
We reply within 24–48 business hours.

📬 Our Business Information

Bondi Blooms is an Australian-owned online-only store.
We operate exclusively through our website and do not offer in-person shopping, pickups, or customer service visits.

Registered Business: Bondi Blooms
ABN: (Provide when ready)

For security and privacy reasons, our physical operations address is not open to the public. Customers requiring a return address will receive it during the returns approval process, as outlined in our Refund Policy.

📦 Returns & Exchanges

If you need to return an item due to damage, defect, or incorrect product, please email us first at hello@bondiblooms.com.au.
Unauthorised returns cannot be accepted.

📝 Contact Form

(Shopify will auto-insert the form when you select the "contact" template.)

⏰ Support Hours

Monday – Friday: 9am–5pm AEST
Closed weekends & public holidays.

Bondi Blooms is a registered Australian business operating exclusively online.
Our fulfilment and operations facilities are not open to the public for safety and privacy reasons.

Customers will receive the appropriate return address once their return request is approved according to our Refund Policy.